Customer Service: Order Policies
Placing an order is simple and safe! Below is all the information about what you'll need and what to expect before and after placing an order. Here you will find out how to order, what your payment options are, and more ordering information. If you ever have any questions please contact us!
Placing an Order
Ordering Online - You can place an order through our website at anytime and from anywhere. Our website is available every day 24 hours a day.

Ordering by Phone – Our non-commissioned sales force is available to help you at any stage of your shopping experience. We can be reached at (866) 848-2882, Monday through Friday 9-6 EST.

Payment Policies
You can pay for your orders at The Simple TV Stand Store with VISA, MasterCard, American Express, and Discover credit cards. TheSimpleTVStandStore.com does not charge your credit card until your order ships or partially ships.
Order Confirmation
We will automatically send you an Order Confirmation email to the email address you provide us during checkout. The subject line of this email will read “Order Confirmation from The Simple TV Stand Store.” Please review all information on this email for accuracy and alert us immediately if we should make any corrections. This email is your order receipt and will contain your order number with us. IMPORTANT: please retain this information for future correspondences. If you do not receive an Order Confirmation email from us after placing an order, please contact us to verify your order.
Order Cancellation Policy
To cancel your order, please call us immediately at and let us know. We will do our best to fulfill this request. If your order has already shipped we cannot cancel the order. PLEASE NOTE: Occasionally, customers will be notified that products must "special ordered" with our fulfillment partners. These orders cannot be canceled. Please review our returns policy if you would like to return your order.
Sales Tax
ONLY orders shipped to the Commonwealth of Massachusetts will be subject to a 5% sales tax. Orders to all other states are not subject to sales tax.

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"I needed a TV stand but I wasn’t sure what I wanted. The customer service team helped me quickly narrow down my options and I’m very happy with my purchase. A truly simple shopping experience!"
-Jane V., Fall River, MA
The Simple TV Stand Store, a division of The Simple Stores, Inc.  |  535 Albany Street, 2nd Floor Left, Boston, MA 02118  |  (866) 848-2882 (phone)  |  Email Us
Copyright ©2007 - 2008 by The Simple TV Stand Store, a division of The Simple Stores, Inc. All rights reserved.
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