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4.0 Average rating
Mel from Osceola, WI
The product was packaged well for shipment but received the product with five damaged parts that appeared to have been sent that way and not damaged during shipment. Customer Service center was very accommodating and received the replacement parts within a reasonable amount of time. Assembly was easy but the cabinet drawers and doors are visibly uneven. The entertainment center is a nice looking product if you are okay with uneven doors and drawers.
Customer in Wisconsin from Hubertus, WI
Parts of this stand are particle board, not hard wood. The top drawer on one side did not fit, so we had to bend the metal slide to make it fit. The grooved slots that the particle board slide into did not line up. Since the holes for the screws/bolts are predrilled, it was not possible to make adjustments so the grooves did align right. After several minutes of struggling, we were able to force it into the slot. We placed the order in March and received it in May. It may have been caught up with strikes on the west coast but I don't know.
Buyer from Greer, SC
Arrived damaged as expected, replacement parts promptly send. Overall quality fair, wood is not straight so the overall lines are not.
Ray from Florida
Ordered the unit from The Simple Stores on 3/15/2014 and received it/set it up on 3/21/2014. Fantastic turn around time from time entered on line until received! Unit is absolutely beautiful and everything that we were looking for. First the unit is of "wood construction" that we were looking for and the cherry finished is beautiful. All of the holes were predrilled as indicated and unit went together as exactly as described. Took approximately 3-1/2 hours to set up from start to finish, and the direction are not as clear as they might be, which added some set up time. However, once completed it was worth the effort. Had no damage in transit as some reported, and all of the parts were in the shipping container as listed. The unit sets beautifully in to the corner and I placed a 70" Vizio Smart TV on top. Again, very happy with the unit and would highly recommend it to family and friends. Hope this review is helpful. I always look at the reviews prior to buying anything on line and have always found them to be very helpful in making a final buying decision.